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Optum360 60-Day Return Policy


100% Money Back Guarantee. Here at Optum360 we believe in long-term relationships and want you to be happy with your purchase. If you are unsatisfied with your purchase, please return it within 60 days of shipment. Merchandise that is damaged will not be credited. Special and custom orders are non-returnable and non-refundable.


We will gladly accept returns of packaged software, e-books, licensed CD-ROMs and other electronic formats in unopened packaging only, unless defective. Defective products will be replaced. Products available as fully functional downloads or web-based products which are available for testing before purchase are not eligible for return.


Refunds will be processed once returned item(s) have been received. We will refund your money for purchases, less shipping, returned within 60 days of shipment. The original packing slip or Return Authorization Number must accompany your return to receive credit and/or refund.

For additional questions, or to obtain authorization to return product please contact Customer Service at 1-800-464-3649


Returns must be sent to:


Optum360
ATTN: Returns Processing
4810 Williamsburg
Warehouse #2
Hurlock, MD 21643

 
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